Pik88 takes every user's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data as a pik88 platform member.
Last Updated: 1 January 2026Data is fully encrypted
Your data is never sold
Guaranteed Identity Verification
Multi-layered protected servers
Complying with Malaysian law
Full control over your data
This Privacy Policy is published by pik88, an online gaming platform operating in Malaysia under the domain pik88.onl. We understand that your privacy is more than a legal requirement — it is a fundamental right that we fully respect.
This document is crafted to clearly and transparently explain how pik88 collects, processes, stores, and protects your personal data each time you interact with our platform — whether through our website, mobile app, or customer support channels.
Pik88 operates in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data management. We never take lightly the responsibility that comes with the trust you place in us.
This policy applies to all pik88 users, whether you are a registered user or simply visiting our website. We recommend reading this document carefully and reviewing it periodically, as it may be updated from time to time.
Pik88 only collects data that strictly necessary to provide services that are secure, fair, and legally compliant. The following are the categories of data we collect:
| Data Category | Example Information | Status |
|---|---|---|
| Personal Identity | Full name, identification card number, date of birth | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank name, account number (partial), transaction records | Mandatory |
| KYC Verification Data | MyKad copy, proof of address, verification selfie | Mandatory |
| Gaming Activity Data | Wagering records, wins, gaming session duration | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| User Preference Data | Language settings, notification preferences, deposit limits | Options |
| Support Communications | Live chat logs, support emails, feedback | Automatic |
Your personal data is collected through several different channels as you interact with the pik88 platform:
This includes all information you provide directly — during account registration, KYC verification, withdrawal requests, or when contacting our support team. You have full control over what information you choose to share in this category.
When you use the pik88 platform, our systems automatically record certain technical data for security purposes and to optimise the user experience. This includes IP address, device type, web browser used, and general usage patterns on the platform.
In certain situations, pik88 may receive data from third-party identity verification service provider which we use for the KYC process, or from payment service providers that process your deposit and withdrawal transactions. This data is used only for the specific purposes stated in section 4.
Pik88 uses your personal data solely for purposes that lawful, specific, and transparent. We never use your data for purposes unrelated to the provision of platform services. The following are the primary purposes for which pik88 uses your data:
Pik88 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. However, to enable the platform to operate securely and in compliance with the law, pik88 may share your data with the following categories of parties:
Companies that provide technical infrastructure such as cloud hosting, database management systems, and analytics platforms that help pik88 operate. All such providers are bound by strict confidentiality agreements.
Approved payment gateways and financial institutions that process your deposit and withdrawal transactions. Data sharing is limited strictly to the information required to complete the relevant transaction.
An accredited third-party identity verification service that helps pik88 meet its KYC compliance obligations. Data shared is limited strictly to the identity information required.
Pik88 will disclose user data to the relevant authorities when required by Malaysian law, court order, or in the context of a financial crime investigation. In such circumstances, pik88 will comply with all applicable legal requirements.
The security of your personal data is pik88's highest technical priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, loss, or misuse.
Pik88 retains your personal data for as long as your account is active, or as long as necessary to fulfil the purposes stated in this policy. Specifically:
Pik88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the pik88 website.
You can manage and delete cookies through your web browser settings. Please note, however, that disabling session cookies may affect certain features on the pik88 platform, including the ability to remain logged in during a gaming session.
As a pik88 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
You have the right to request correction of any inaccurate or incomplete personal data in your pik88 account.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your personal data for specific purposes, including marketing communications.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
In certain situations, you may request a temporary restriction on the processing of your data while an issue is being resolved.
The pik88 platform is exclusively for users aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
All new registrants are required to confirm they are 18 years of age or older during the registration process. Our KYC process also serves as an age verification mechanism to ensure no minors can access the pik88 platform.
The pik88 platform may contain references or links to third-party services such as payment providers or support platforms. pik88's Privacy Policy not applicable to the respective third-party websites or services.
Each third-party platform has its own privacy policy governing how they collect and use your data. pik88 is not responsible for the privacy practices of any third party and recommends that you read their privacy policies before providing any personal information.
Pik88 reserves the right to amend, update, or replace any part of this Privacy Policy at any time in response to operational needs, legal changes, or improvements to our data protection practices.
Whenever a significant amendment is made, pik88 will notify you via:
Continued use of the pik88 platform after any policy amendments are published will be considered as acceptance of the amended policy stated. We recommend you review this page periodically to stay informed on how pik88 manages your personal data.
If you have any questions, concerns, or complaints regarding pik88's Privacy Policy or how we handle your personal data, our privacy team is ready to assist you 24 hours a day, 7 days a week.
You can reach us through the following channels:
For official requests relating to data rights (access, correction, deletion), please include registered account number and a clear description of your request. Our team is committed to responding within 72 hours available for all privacy-related enquiries.
By using the pik88 platform, you confirm that you have read, understand, and agree to with this Privacy Policy. This document forms part of the overarching agreement between you and pik88.
Six core data security pillars we practise every day to ensure your information remains protected at all times.
Every bit of data transmitted between your device and pik88's servers is protected by 256-bit SSL/TLS encryption — the same standard used by financial institutions and government agencies worldwide.
Pik88 has never and will never sell, rent, or trade users' personal data to any third party for marketing purposes. Your data is used solely to provide pik88 services to you.
Pik88's identity verification process uses the latest KYC technology integrated with accredited verification providers. Your identity documents are encrypted and stored in a fully isolated environment.
All data management operations at pik88 are designed to comply with Malaysia's Personal Data Protection Act 2010, ensuring that your rights as a Malaysian user are always respected and protected.
Your data is stored on servers protected by layered firewalls, strict role-based access controls, and backup systems that are regularly audited to ensure the integrity and availability of your data.
You have the full right to access, amend, download, or request deletion of your personal data at any time. The pik88 privacy team is ready to process every request within 72 business hours.
Create your pik88 account today with full confidence that the privacy and security of your personal data is our unwavering priority.